Changes to NSW Government | Metro Resumes

Changes to NSW Government

Changes to NSW Government 

Service NSW is the NSW Government’s superagency that marks its shift towards integrated service delivery.

The superagency has so far amalgamated Roads and Maritime Services; Fair Trading; Births, Deaths and Marriages; Housing NSW; Office of State Revenue; Office for Ageing; and the Office for Environment and Heritage.

Service NSW aims to act as a one-stop-shop for individuals and businesses needing to interact with the NSW Government. This means coordinated service delivery and programs, and new customer-friendly service channels.

These new service channels include a new website, service centres with extended hours, and a 24/7 telephone service.


I’m a NSW public servant – what does this mean for me?

As new structures are built around integrated functions, we can expect a broad range of new opportunities for current and prospective public servants.

Existing public servants may also be required to formally apply for their current positions or equivalent roles.


I need help with my application!  

You may be asked to submit a short expression of interest, formal response to selection criteria, a resume and/or a cover letter.

As with all government applications, be sure to read through instructions carefully to meet application requirements.

If you are a NSW public servant or seeking to join the NSW Government, you can give our friendly client managers a call on 1300 608 211 for an obligation-free chat about your application.